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About Us

Welcome to Flogas

Call us on 0800 574 574

Flogas – We Do Energy, Right by You

At Flogas we do things right. We do energy at the right value for our customers.
Since 1984, we’ve been doing right for homes and businesses and we’re making great steps to do things right for the environment too as well as doing things right for you, and right by you, wherever you are.
Even when things don’t go right, you can rest assured we’ll do everything to put it right.
We just know how to do energy right.

Home customers

Delivering gas and offering the best customer service we can is just what we do, we’ve always done, and we’ll continue to do, because we’re full of energy to keep you and your home flo-ing.
We’re also here to advise on what’s right for you for the future of heating your home.

Business customers

With energy solutions from LPG and LNG to heat pumps, solar installations, power generation, and CHP systems we have everything you need for a wide range of off-grid commercial and industrial applications from heating and cooking to fuelling manufacturing processes, and even forklift trucks, there’s something to suit all requirements.

Gas Bottles

We have the largest stockist network in the UK, more than any other supplier, so our gas bottles are right for you and right by you – wherever you are. Whether you’re heating your home, need individual bottles for leisure and outdoor use or need an adaptable solution for your business needs, we’ll see you right.

New energies

In 2022, Protech joined the family of flo. Protech are an industry leading provider of bespoke energy solutions and water management services. Founded in 2008 in Glasgow, Scotland with nationwide coverage, our dedicated team of energy specialists have the experience and knowledge to deliver tailored solutions to meet businesses specific requirements.

Backed by DCC plc.

Flogas Britain ltd. is part of DCC plc. – a leading international sales, marketing and support services group. We provide solutions the world needs across three transformative sectors: energy, healthcare and technology; where we acquire, improve and grow diverse businesses. We bring our growth mindset to our businesses in 22 countries across four continents, empowering our 16,000 employees to create long term value – for our shareholders, customers, society and the planet. The world needs cleaner energy for everyone.

To find out more, please visit www.dcc.ie

The history of Flogas

Flogas Britain developed as a national supplier of Liquefied Petroleum Gas (LPG) through a series of acquisitions starting with the purchase of Portagas in 1984, followed by Alta Gas in 2001, British Gas LPG in 2002 and Countrywide LPG plc. in 2018.

Flogas Britain is part of DCC plc, a FTSE100 company. DCC plc is a leading international sales, marketing and support services group. We provide solutions the world needs across three transformative sectors: energy, healthcare and technology; where we acquire, improve and grow diverse businesses. We bring our growth mindset to our businesses in 22 countries across four continents, empowering our 16,000 employees to create long term value – for our shareholders, customers, society and the planet. The world needs cleaner energy for everyone.

That said, looking after our customers’ individual needs remains our top priority.

Our customers are always at the heart of everything we do

Our customers come first, and we want to make sure that they feel a part of our family.  Since 1984 we have been committed to making sure we help and support anyone who asks us to supply their LPG. We’re proud that our customers stay with us for ages. 

Our Values

Safety

For us, safety comes first

Our first priority is the safety of all who may be affected by our business activities.
Nothing we do is so important that it cannot be done safely, every time
We believe safety to be a foundation of our sustainable business success.

Integrity

Our business is built on trust and respect

Being honest, open, accountable and fair is in our nature.
We inspire others by being true to ourselves and treating people with respect and dignity.
We lead by example and take pride in delivering on our promises.

Partnership

We are stronger together

We are passionate about sustainable partnerships.
We seek to develop mutually beneficial, long-term relationships, founded on trust and respect.
We support each other and combine our talents to achieve our mutual ambitions.

Excellence

We are driven to excel in everything we do

We use our skills and expertise to enhance our customer experience.
We focus our energy on continuous improvement.
We work together to achieve high performance.

Our Commitments

Reliability

We ensure our customers receive the LPG they need via our wide delivery network. And if you go down the renewable energy route, we’ll make sure you get a great, reliable system that requires minimal maintenance. What’s more, our customer support staff are here for you every step of the way.

Environmental awareness

We take our green credentials very seriously and continuously work towards reducing our impact on the environment. We’ve been awarded the Carbon Trust Standard, which recognises our commitment to the planet. And we’re very proud to be able to provide green energy solutions to our customers.

Innovation

We like to stay ahead of the game when it comes to alternative energy solutions. We’re always on the lookout for new technologies that could benefit our customers and we work with some of the most cutting-edge manufacturers in the renewable energy industry. And when it comes to switching customers from oil to LPG – we offer innovative designs and bespoke solutions which switch them over seamlessly.

Safety

Safety is an essential part of our work. Which is why we have a rigorous safety policy and conduct regular inspections of our customers’ LPG installations.

We adhere to strict industry standards as specified by the UKLPG – the UK’s LPG trade association, and work in line with COMAH (Control of Major Accidents Hazards). And our 24-hour Emergency Team is on standby to assist around the clock.